Your privacy is our priority. Learn how slotmy collects, uses, stores and protects your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that guide how we handle your personal data.
All your personal data and financial transactions are protected with 256-bit SSL encryption. Your information cannot be accessed by unauthorised parties during transmission or storage.
You have the full right to access, correct, transfer and request deletion of your personal data at any time through your account settings or by contacting our team.
Slotmy has never and will never sell users' personal information to any third party for marketing or commercial purposes without your explicit consent.
Your data is stored on servers protected by multi-layered security systems, with access restricted to authorised personnel only and monitored continuously at all times.
In the event of any security breach involving your data, slotmy is committed to notifying you within 72 hours of becoming aware of the incident.
Slotmy's Privacy Policy is designed and maintained in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring full legal protection for local users.
This Privacy Policy ("Policy") describes how slotmy ("we", "Platform" or "slotmy.vu") collects, uses, discloses and protects your personal information when you use our website at slotmy.vu or the slotmy mobile app.
We take the privacy of all our users in Malaysia seriously. This policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. We are committed to ensuring that your personal information is handled transparently, securely, and responsibly.
This Policy applies to all slotmy platform users, including unregistered visitors, registered members and active users. By accessing or using our platform, you acknowledge that you have read and understood this Policy.
Slotmy collects various categories of personal information depending on your interaction with our platform. The following is a detailed summary of the data we collect:
| Data Category | Type of Information | Collection Method |
|---|---|---|
| Identity | Full name, date of birth, gender, identification card number | Registration form, KYC verification |
| Contact | Email address, phone number, residential address | Account registration, profile updates |
| Finance | Payment methods, transaction history, account balance | Deposits, withdrawals, wagering activity |
| Technical | IP address, device type, web browser, operating system | Automatic login during use |
| Behaviour | Game history, preferences, session duration | Platform activity collected automatically |
| Communication | Support chat records, email inquiries | Interactions with the customer support team |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data categories such as health information, religious beliefs, or political views unless there is a specific legal requirement to do so.
Slotmy uses your personal data solely for lawful and transparent purposes. The following are the primary purposes for which your data is used:
Slotmy does not sell or rent your personal data to any party. However, in certain situations, we may need to share your information with the following parties:
Every third party that receives your data is required to handle that information to security standards no less stringent than our own. We do not permit third parties to use your data for any purpose other than those specified in their service agreement with us.
Slotmy uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect platform functionality. Use of our platform is considered your consent to the use of essential cookies.
Slotmy retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Our data retention guidelines are as follows:
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to your identity. The deletion process is carried out periodically according to a schedule set by our privacy team.
Under Malaysia's PDPA and slotmy's privacy policy, you have the following rights regarding your personal data:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 21 business days.
You may request the correction of inaccurate or incomplete personal data via your account profile page or by contacting us.
You may request the deletion of your personal data, subject to legal retention obligations that may prevent immediate erasure.
You may object to the processing of your data for direct marketing purposes or in situations where processing is based on our legitimate interests.
You have the right to receive your data in a structured, machine-readable format and to transfer it to another service provider where applicable.
You may request a restriction on the processing of your data under certain circumstances, such as during a dispute regarding data accuracy or the validity of processing.
Slotmy implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction:
While we take all reasonable precautions, no security system is perfect. You also play an important role in protecting your account by using a strong password and not sharing your login credentials with anyone.
The slotmy platform is exclusively for users aged 18 years and above. We do not intentionally collect or process personal data from minors.
If we discover that personal data has been collected from someone under the age of 18 without proper age verification, we will take immediate steps to:
Parents or guardians who are concerned that their minor child may have registered on our platform are encouraged to contact our support team immediately.
Slotmy reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements or platform improvements. When material changes are made, we will:
We encourage you to review this Privacy Policy periodically. Your continued use of the platform after any amendments take effect constitutes your acceptance of the updated terms.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact us:
Our Data Protection Officer team will respond to all privacy enquiries within 5 business days. For more complex data rights requests, the response period is within 21 business days as stipulated by the PDPA.
Your data is protected, your privacy is respected. Register a slotmy account today and enjoy a safe, fair and enjoyable gaming experience.